Shipping Policy

Last updated: October 26, 2025 

At VTA Trading, we aim to deliver your orders quickly and securely. This Shipping Policy explains how we process, handle, and deliver your purchases.

1. Order Processing

All orders are processed within 1 – 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Once your order is shipped, you will receive an email notification with tracking details to help you monitor your delivery.

2. Shipping Time and Delivery

Delivery times vary depending on your location and the availability of products.

• Metro Manila: 2 – 4 business days

• Provincial areas: 4 – 7 business days

• International orders (if applicable): 10 – 20 business days

Please note that delivery timelines are estimates and may vary due to courier delays, customs checks, or other unforeseen factors.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and the total weight of your order.
Free shipping may be available for specific promotions or order amounts, which will be clearly indicated on our website.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your parcel through our partner courier’s website.

5. Delays and Delivery Issues

While we strive for timely deliveries, delays can occur beyond our control.
If your order is significantly delayed or you suspect it may be lost, contact our support team at [email protected]. We will coordinate with the courier to resolve the issue as quickly as possible.

6. Incorrect or Incomplete Address

Please make sure your shipping details are correct before completing checkout. VTA Trading is not responsible for delays or losses caused by incorrect or incomplete address information.
If you notice an error, contact us immediately to update your details before the order is shipped.

7. Damaged Packages

If your package arrives damaged, take photos of the packaging and product immediately and contact us within 48 hours of delivery.
We will assist in arranging a replacement or refund in accordance with our Return Policy.

8. Contact Us

If you have any questions about our Shipping Policy or need help tracking your order, please reach out to us:
Phone: +63 (X) XXXXXX
Email: [email protected]